Packout Supervisor Charlotte, NC

Packout Supervisor

Full Time • Charlotte, NC
Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Vision insurance
About Us

24 Hour Flood Pros is a leading provider of comprehensive disaster recovery services, specializing in professional packout solutions, odor removal, and fire/soot cleaning. With our cutting-edge techniques and unwavering commitment to excellence, we are dedicated to restoring homes and belongings to their pre-disaster condition. At 24 Hour Flood Pros, we take pride in our expertise, care, and ability to bring peace of mind to every restoration journey.

Position Overview

We are seeking a dedicated and proactive Contents Supervisor to join our team in Charlotte, NC. In this role, you will play a crucial role in overseeing the management of personal property on properties affected by water and fire damage. As a Contents Supervisor, you will be responsible for leading a team of Content Associates, ensuring the efficient and safe handling, packaging, inventorying, cleaning, transportation, and storage of our customers' personal property.

Responsibilities

  • Supervise and lead a team of Content Associates, providing guidance, training, and support to ensure efficient and high-quality service delivery.
  • Take comprehensive inventory of all items impacted by the damage and ensure accurate record-keeping.
  • Oversee the careful packing, labeling, and organization of items to ensure their safety, proper documentation, and easy identification.
  • Safely coordinate the wrapping of furniture and other large items to prevent further damage during transportation and storage.
  • Manage and oversee the loading of items onto company vehicles and their safe transportation from the jobsite to our warehouse facility
  • Maintain clear and effective communication with customers, addressing their concerns and providing updates on the status of their belongings
  • Ensure the safe storage and organization of items within our warehouse facility, including proper documentation and tracking
  • Coordinate and execute the return of items to the customer's home upon project completion, ensuring accuracy and customer satisfaction
  • Adhere to all safety and procedural guidelines to create a safe and effective work environment for the team.
  • Provide leadership and mentorship to team members, fostering a positive work culture and a commitment to excellence
  • Occasionally perform hands-on tasks, including lifting up to 70 pounds, as needed to support the team.
Qualifications

  • Previous supervisory or leadership experience in a related field is preferred.
  • Strong organizational and communication skills.
  • Ability to manage and prioritize tasks efficiently.
  • Detail-oriented with a focus on accuracy.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Commitment to safety protocols and procedures.
  • Must be able to lift up to 70 pounds.
  • Full-time availability.
Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year
Compensation: $55,000.00 - $65,000.00 per year




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